FAQ


SIZING INFORMATION

Sizing charts are available directly under each product. If you're between sizes, we recommend:

  • Smaller size for a tighter fit

  • Larger size for a looser fit

Still unsure about fit? Reach out to us at cq.diversion@gmail.com — we're here to help.

WHAT IS YOUR SHIPPING POLICY?

Shipping rates are calculated at checkout based on your location and selected method.

Standard shipping(U.S): 2-5 business days after processing. Delays due to shipping carriers are outside our control.

WHAT IS YOUR RETURN & EXCHANGE POLICY? 

All sales are final. We do not accept returns or exchanges due to sizing or personal preference. Please refer to the size chart provided under each product before purchasing. If the error was made due to Divrsn, please disregard.

Exchanges or refunds are only offered for defective items.
To report a defect, email cq.diversion@gmail.com within 7 days of delivery and include clear photos of the issue.

To be eligible for return:

  • Items must be unworn, unwashed, and unaltered

  • Items must be free from any odors or damage

Items that don’t meet these conditions will be returned at your expense. We reserve the right to determine if the product is in returnable condition.

Shipping costs for returns are the customer's responsibility.


Refunds (if approved) will be issued back to the original payment method within 3–10 business days, depending on your bank.

We do not offer store credit.